OK... so we ordered the hot tub, had the electric run, poured a concrete pad, filled it up, waited for it to get hot and got in. Oh how relaxing but... then we noticed the wet area around the hot tub. At first we thought it was just wet from everyone getting in and out, then we thought maybe Buddy (our dog) peed on it. But after a couple of hours and then days we realized that it was a LEAK. Oh geez, so we call the company they send someone out, we have to drain the hot tub but when the repair man comes he says he doesn't have what he needs to fix it. Soooooo he comes back and puts some type of epoxy then we fill it back up and ..........it doesn't do the job! Ok so now he has to order parts, we wait a week and he comes back. Oh no wrong parts! So now they are sending parts to be shipped to our house so we wait another week and finally the parts arrive. Guess what? They shipped the wrong parts! So now the company sends out another guy to check things out. He come one day unannounced (lucky we were home) checks out the hot tub and says, "wow this is awful, you shouldn't be having all these problems!" He informs us he will contact the company and let them know that they should send us a now one. But here we are 2 weeks later with an empty hot tub and no word from anyone. I let you know what happens!
1 comment:
Interesting to know.
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